Legal notice
Legal Notice
CloudySoles™ Last Updated: [17/11/2025]
1. Introduction
This Legal Notice ("Notice") governs your access to and use of the website www.cloudysoles.com (the "Website") and any related services, content, or products offered by CloudySoles™ ("we," "us," "our," or the "Company"). By accessing or using this Website, placing an order, or otherwise engaging with our services, you ("user," "you," or "customer") agree to be bound by this Notice. If you do not agree, please discontinue use of the Website immediately.
This Notice should be read together with our Terms & Conditions, Privacy Policy, Shipping Policy, and Refund/Return Policy, all of which are available on the Website.
2. Acceptance of Terms
Your continued use of the Website constitutes acceptance of this Notice and any amendments made to it from time to time. We reserve the right to update, modify, or replace any part of this Notice at our sole discretion. It is your responsibility to review this page periodically for changes.
3. Intellectual Property Rights
All content on this Website, including but not limited to the "CloudySoles™" name, logo, trademarks, product images, graphics, text, layout, and design, is the exclusive property of CloudySoles™ or its licensors and is protected under applicable Indian intellectual property laws, including the Trade Marks Act, 1999 and the Copyright Act, 1957.
No part of this Website may be reproduced, copied, distributed, republished, or used for commercial purposes without our prior written consent.
4. Product Information & Disclaimer
We make reasonable efforts to ensure that product descriptions, images, pricing, and availability displayed on the Website are accurate. However:
- Product colors, textures, and sizing may vary slightly due to photography, screen settings, or manufacturing batch differences.
- CloudySoles™ products (including insoles and related accessories) are intended for general comfort and wellness use only and are not a substitute for professional medical advice, diagnosis, or treatment. Customers with pre-existing foot, joint, or medical conditions should consult a qualified healthcare professional before use.
- We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice.
5. Limitation of Liability
To the maximum extent permitted under applicable law, CloudySoles™, its owners, employees, and affiliates shall not be liable for:
- Any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use the Website or products;
- Any delay, defect, or issue arising from third-party logistics, payment gateway, or courier service providers;
- Any misuse of the product contrary to the usage instructions provided.
Our total liability, in any circumstance, shall not exceed the amount paid by you for the specific product giving rise to the claim.
6. User Conduct
By using this Website, you agree not to:
- Use the Website for any unlawful purpose or in violation of any applicable Indian law;
- Attempt to gain unauthorized access to our systems, servers, or data;
- Post or transmit any content that is defamatory, obscene, or infringes upon third-party rights;
- Engage in fraudulent transactions, including misuse of discount codes, payment fraud, or false claims under our return/refund policy.
We reserve the right to suspend or terminate access to any user found violating these terms.
7. Third-Party Links
The Website may contain links to third-party websites (e.g., payment gateways, social media, courier tracking) for your convenience. CloudySoles™ does not control and is not responsible for the content, privacy practices, or terms of such third-party websites. Access to such links is at your own risk.
8. Indemnification
You agree to indemnify and hold harmless CloudySoles™, its owners, and affiliates from any claims, losses, liabilities, damages, or expenses (including legal fees) arising out of your breach of this Notice or misuse of the Website or products.
9. Governing Law and Jurisdiction
This Notice shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with this Notice or your use of the Website shall be subject to the exclusive jurisdiction of the courts at [Delhi], India.
10. Changes to This Notice
We may revise this Legal Notice at any time without prior notice. Changes will be effective immediately upon posting to the Website. Your continued use of the Website after any changes constitutes acceptance of the revised Notice.
11. Contact Us
If you have any questions, concerns, or complaints regarding this Legal Notice, please reach out to us at: